Alternative Formats Notice

Community Action of South Mississippi (CASOMS) provides documents, notices, and program materials in alternative formats at no cost to you. If you have a disability, limited vision, or limited English proficiency, you have the right to receive information in a format you can use.

This applies to all CASOMS programs and services, including Head Start, transportation, weatherization, energy assistance, senior services, and all other community programs.

All alternative format requests are free. CASOMS will never charge you for providing materials in an accessible format. We aim to fulfill most requests within 5 to 7 business days.

Formats We Provide

You may request any CASOMS document or material in any of the following formats. If you need a format not listed here, contact us and we will work with you to find a solution.

Large Print

Documents printed in 18 point font or larger. Available for all notices, applications, forms, and program materials.

Braille

Documents transcribed into Braille. Please allow additional processing time for Braille requests as they may require specialized production.

Audio

Recorded readings of documents and materials provided as digital audio files. Can be delivered by email, USB drive, or CD.

Electronic and Digital

Screen reader compatible documents delivered by email. Includes accessible PDF, Word, or plain text formats that work with assistive technology.

Translated Documents

Written translations of documents into languages other than English. Spanish translations are most commonly requested in our service area.

Oral Interpretation

In person or telephone interpreters for meetings, appointments, and public hearings. Includes sign language interpreters for individuals who are deaf or hard of hearing.

How to Request an Alternative Format

You can submit your request using any of the following methods. There is no special form required.

By Phone

Call (228) 769-3292 and ask to speak with the ADA Coordinator. Staff can take your request over the phone.

By Email

Send your request to vgibson@casoms.org. Include the document you need and the format you prefer.

In Person

Visit any CASOMS office during business hours. Our main office is at 5343 Jefferson Ave., Moss Point, MS 39562. Office hours are Monday through Friday, 8:00 AM to 4:30 PM.

By Mail

Send a written request to: Vanessa Gibson, ADA Coordinator, P.O. Box 8723, Moss Point, MS 39562.

What to Include in Your Request

Your name and how to reach you (phone, email, or mailing address)
The document or material you need
The format you prefer (large print, Braille, audio, electronic, translated, etc.)
Any deadline or timeframe, if applicable

Language Assistance

If you speak a language other than English, free language assistance services are available. You may request an interpreter for appointments, meetings, or public hearings.

For language assistance, call (800) 872-5283 or contact our office at (228) 769-3292.

We Are Here to Help

Every person deserves equal access to the programs and services that support their community. If you need materials in a different format or have questions about accessibility at CASOMS, reach out to us.