Skip to main content
Serving Jackson, Harrison, and George Counties
(228) 769-3292 makingadifference@casoms.org Donate

Privacy Policy

Effective Date: April 10, 2026

Community Action of South Mississippi ("CASOMS," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect through our website at casoms.org, how we use it, and how we keep it safe.

Information We Collect

Information You Provide

When you use our website, you may choose to provide personal information through our online forms. This includes:

  • ADA Complaint Form: Your name, address, phone number, email address, and details about your complaint.
  • Volunteer Signup Form: Your name, email address, phone number, areas of interest, and availability.
  • Donations: When you make a donation through our website, your payment information is processed directly by PayPal. We do not store your credit card or bank account numbers on our servers.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our web server. This may include:

  • Your IP address and general location (city and state level, not your exact address)
  • The type of browser and device you are using
  • Which pages you visit and how long you spend on them
  • The website that referred you to ours

This information helps us understand how people use our website so we can improve it. It does not identify you personally.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, complaints, and requests
  • Process volunteer applications and coordinate volunteer activities
  • Process and acknowledge donations
  • Investigate ADA and civil rights complaints in accordance with federal requirements
  • Improve our website, services, and programs
  • Comply with federal and state reporting requirements for our grant programs

We do not use your personal information for marketing purposes, and we will never sell your information to anyone.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information in the following limited circumstances:

  • Federal and state agencies: As required for grant reporting under Head Start, CSBG, LIHEAP, and other federal programs.
  • Law enforcement: When required by law, court order, or legal process.
  • Service providers: With companies that help us operate our website, such as our web hosting provider. These providers are required to keep your information secure and confidential.
  • Payment processing: Donation payments are handled by PayPal. PayPal's use of your information is governed by their own privacy policy (opens in new tab).

Cookies and Tracking

Our website uses cookies, which are small text files stored on your device. We use cookies to:

  • Keep our website working properly (session management)
  • Understand how visitors use our site so we can improve it

Some pages on our site include content from third parties, such as YouTube videos. These third parties may set their own cookies. We do not control those cookies, and we encourage you to review their privacy policies.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking cookies may affect how some parts of our website work.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children through this website.

Our Head Start and Early Head Start programs serve young children and their families. Enrollment for these programs is handled through a separate, secure system (ChildPlus) and is not connected to this website. Information collected through Head Start enrollment is protected under Head Start Program Performance Standards and federal privacy regulations.

Data Security

We take reasonable steps to protect the personal information you share with us. Our website uses SSL encryption (HTTPS) to secure data transmitted between your browser and our servers.

While we work to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to following best practices for data protection.

Links to Other Websites

Our website contains links to external websites, including government agencies, service partners, and application portals. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy policy of any website you visit.

Your Rights

You have the right to:

  • Ask what personal information we have about you
  • Request that we correct inaccurate information
  • Request that we delete your personal information, subject to any legal or regulatory obligations we have to retain it

To make a request, contact us using the information below. We will respond within 30 days.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this page periodically.

Contact Us About This Policy

If you have questions about this privacy policy or want to make a request about your personal information, please contact us:

Community Action of South Mississippi
5343 Jefferson Avenue / P.O. Box 8723
Moss Point, MS 39562
(228) 769-3292 makingadifference@casoms.org

Need Help or Have Questions?

Our team is here to assist you. Reach out to learn about our programs or get connected to services.

(228) 769-3292